Unable to install updates from Play Store.

[KimmehTheBlade]

I have over 20 apps with updates which cannot be installed. Also not able in to install any new apps. Anyone else having a similar issue? 

[blenky]

Not seeing this on my 21 Ultra. What do you mean "not able to install". Do they start to update and stop, start to install and fail or just do nothing?

[KimmehTheBlade]

They download but at install stage after a period of time go to couldn't install. I've attached some screenshots to help clarify.

[KimmehTheBlade]

I've completed all these steps multiple times but as yet no joy. I've ordered a USB-C headset to complete wiping Partition Cache. This is the only step I've yet to do. If there are any others please share. Thanks for reading.

[jonesyriffic]

Same issue here. Reported twice.

[Juli3n]

If you have a PC you can plug your device to it instead of using a USB headset.

[KimmehTheBlade]

No joy after wiping the partition cache.

[MartynaK]

@KimmehTheBlade,

Please, clear cache of the Play Store app and then reboot your phone.

If the situation won't improve, report this issue via the Samsung Members application so that our developers can have a look into it 😉.

[KimmehTheBlade]

Clearing the cache and data of the Play store does not resolve this issue for me.  I have tried multiple times. 

I raised my error report the day before my original post. 

Does anybody have any other steps which have worked?  

[jonesyriffic]

I've tried the same steps and have reported this twice but have received no response to the reports 🤷