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Google Play Updates Failing

(Topic created on: 08-10-2021 07:02 PM)
348 Views
jonesyriffic
Journeyman
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Since the update, having trouble installing new apps on the Google Play Store reliably. Needing to reboot the handset each time and even then, it only allows new app installs for a short amount of time before failing. 

App updates are also failing to install and giving error messages regardless of the app. 

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6 REPLIES 6
Ventor
Samsung Members Star ★★
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@jonesyriffic Hello, try this: long press on the Play store icon, iboton, the three dots at the top right-Uninstall updates.






"The quieter you become-the more you are able to hear..."


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àaaaaaaaaaaaaaaaasss
First Poster
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How do I get help? I Don want a nickname just hep
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G_erm
Pathfinder
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Either delete then re install or clear cache and data of Google play store
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jonesyriffic
Journeyman
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Sadly neither resetting the Play Store nor deleting and reinstalling apps has worked.

Deleted app will no longer install, giving the error message in the second screenshot.
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MartynaK
Beta Moderator
Beta Moderator
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@jonesyriffic,

Please, report this problem via the Samsung Members application so that our developers can have a look at it :hand-with-index-and-middle-fingers-crossed:.

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damindra
Apprentice
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Have the same, have 85 apps pending update!
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