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Smart Switch

(Topic created on: 06-03-2025 05:31 PM)
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EmPtyss
Apprentice
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Hi all. Apologies if this has been covered. 

I withdrew from the beta programe a few days ago (simply I use my phone to pay for everything so Google pay being broken was an issue.)

Even though I've withdrawn I'm not getting the rollback message in smart select so I'm kinda stuck on the beta. Does anyone have advice? I've factory reset and still nothing. 

Thanks in advance. 
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9 REPLIES 9
Damo2024
Pioneer
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Install the Samsung Smart Switch on your computer and launch it.

Connect your Samsung Galaxy S24 to your computer using a USB cable.

In Smart Switch, click on the “More” option in the top right corner of the screen and select “Emergency software recovery and initialization.”

On the next screen, click on “Device Initialization.”

Smart Switch will then check for the latest firmware available for your device. If an update is open, you will be prompted to download and install it. If not, click the “Initialize” button to start the firmware flashing process.

Follow the on-screen instructions to put your device into download mode. You will typically need to power off your device, then simultaneously hold down “Volume up” and “Volume down”. While holding down, connect the USB cable to your phone.

Once your device is in download mode, Smart Switch will start downloading and installing the firmware. The process may take several minutes, and your phone may reboot several times.

When the firmware installation is complete, Smart Switch will display a message indicating the successful process. You can then disconnect your phone from the computer, set it up as new, or restore your backup.

Damo2024
Pioneer
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Hope this helps
EmPtyss
Apprentice
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Thank you so much. Going to give this a go right now!
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Damo2024
Pioneer
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Let me know how it goes :smiling-face:
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EmPtyss
Apprentice
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Alas not. The Device Initialization is simply not an option (as in it's not on screen)

Thanks though!
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BiohazardBoy93
Journeyman
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Goggle wallet on my watch still works so im fine atm till we get stable
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AnnaMaz
Beta Moderator
Beta Moderator
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Hello @EmPtyss,

I will paste the detailed instructions below, please make sure that you clicked the "Withdraw" button in Samsung Members app, if nothing helps it would be best to contact Samsung Support

To withdraw from the One UI Beta Program, you must apply
for withdrawal through Samsung Members application on your
device.
("Settings > One UI Beta Program status > Withdraw" menu)

To remove the beta software, perform a rollback to the
previous release version, using the Smart Switch application
on your computer. The rollback resets the device and removes
data generated during beta testing.

Note

If you backed up your device data to your computer with Smart
Switch, you can restore the data after the rollback process.
To perform the rollback, connect the device to your computer
with a USB cable. On the computer, launch the Smart Switch
application, and select "Downgrade".

If you do not have access to a computer and need to roll back
your device, contact the nearest Samsung Service Center.

 

Have a good day!

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mouldier
Apprentice
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Ao5s ,total junk .
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skhwoody
First Poster
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Same for me, una le to roll back as.the option does not pop up even following these instructions.
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