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S23U still random rebooting after today's hot fix

(Topic created on: 20-09-2023 11:48 PM)
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blenky
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The hot fix has not fixed the random rebooting of my S23U. I don't have WiFi 6E and reboots happen on WiFi and mobile data. Ho hum.
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12 REPLIES 12
pepsikennedy
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No issues with my S23 base model.
Slavovski83
Journeyman
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After the fix there is no problem with my s23U. No rebooting on WIFI 6E and others as well. Thanks
skott
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No isshere with s23+
MartynaK
Beta Moderator
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@blenky,

Please check if the automatic restart option is not activated on your device.

To do that go to Settings app > Battery and device care > Auto optimization > Restart when needed (If you don't want automatic restarts to be performed, the option should be disabled).

If that doesn't help, please report the problem via the Samsung Members app attaching log files, so that our developers can analyze it 😉.

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blenky
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Thanks. Restart when needed was set to 'on' but never been used. I turned it off anyway. I cleaned the cache partition yesterday, so see if that helps. Log already sent.
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blenky
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Clearing cache partition did not work. Phone just rebooted again. Log sent.
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blenky
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Second random reboot of the day. Log sent. Sigh.
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S24UltraUKuser
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My 23 ultra has never rebooted since being on this beta program.
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blenky
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Third reboot of the day!
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