op 16-12-2024 05:17 PM
Hello.
I bought an Evo micro sd card which says on the box that it has a 10 year warranty. I want to register the product. But when I enter the Micro sd serial number, I get the message Unfortunately your registration was not successful. I bought this memory card from Amazon.nl and I am pretty sure it is genuine. What should I do now?
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18-12-2024 12:45 PM - bewerkt 06-01-2025 10:44 AM
Hallo @Reza58,
Thank you for your message and congratulations with the purchase of your Evo micro SD card! The 10 year warrenty period indeed applies to also microSD PLUS, SD PLUS, CF PLUS. See the link below for more information and further contactinfo. Did you use the other link below to register your SD card? You can send me another message if you request more information.
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With kind regards,
Ajay
op 20-12-2024 10:08 PM
op 06-01-2025 10:49 AM
Hallo @Reza588,
Thank you for the update. Can you provide me with the modelcode? I will check it with our Product Specialist.
With kind regards,
Ajay
op 10-02-2025 12:54 PM
op 18-03-2025 05:08 PM
Hallo,
My apologies for the late response. Hanaro does our SD card repairs. When you want to send your SD card in for a repair you can contact Hanaro. They don't do data recovery/maintaining. Their e-mailadres: cs@hanaro.eu
When you wish more information, you can send us a message again.
With kind regards,
Ajay