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Why My Samsung SSD NVMe not reconized by Magician Software

(Topic created on: 05-05-2022 11:52 AM)
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HMem
First Poster

‎05-05-2022 11:52 AM

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Hi, I got a new Samsung PM9A1 1TB 1024GB M.2 NVMe storage but when I install Samsung Magician it doesn't reconize it as valid ssd and shows N/A in health details.

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I'm using windows 11 last build.

How can I fix it?

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4 REPLIES 4
antikythera
Black Belt 

‎05-05-2022 07:38 PM - last edited ‎05-05-2022 07:38 PM

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PM9A1 is not a consumer drive, Magician only works with consumer products. You could try the Enterprise version of Samsung tools instead
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HMem
First Poster

‎06-05-2022 02:19 AM

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In response to antikythera

Thanks, I can't find enterprise version can you give me a link or lead.

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antikythera
Black Belt 

‎06-05-2022 07:13 AM - last edited ‎06-05-2022 07:13 AM

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In response to HMem
https://semiconductor.samsung.com/consumer-storage/support/tools/ it is underneath the consumer one but may not work either. Worth a try still anyway
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antikythera
Black Belt 

‎06-05-2022 07:17 AM

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The issue is it seems to be an OEM drive (the next generation of the PM981a in my laptop which also isn't recognised by Magician). I haven't tried the Enterprise version with mine either yet.
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