SAMSUNG Magician 8.2.0 - Display Scale Bug

[FirstEver]

Dear Samsung Support Team,

I would like to report an issue I encountered with the latest version of Samsung Magician software (8.2.0).

I am using a 4K display with the Windows Display Scale set to 100%. By default, Samsung Magician’s “Display option” in settings is set to “Auto.” However, this results in the application UI appearing excessively large. To resolve this, I manually adjust the “Display option” to 100% within the application settings, which aligns it with the Windows display settings and makes the UI more appropriately scaled.

Unfortunately, this setting does not persist. After each system restart, Samsung Magician reverts the “Display option” to “Auto,” requiring me to adjust it back to 100% every time I open the application.

Could you please address this issue to allow the software to retain the chosen display settings between sessions?

Thank you!

[sachind1231]

I've had the same issue since at least version 8.0.0.  I am on a 34 inch ultrawide monitor with resolution of 3440 x 1440 (so 110 ppi) running Windows 11. Setting the display option to 100% instead of Auto within Samsung Magician settings fixes the issue. I will see if a restart makes the issue come back.

[sachind1231]

Update - for me (at least for now) the setting did persist after a system reboot.

[bIOforger]

Same thing happening with the recent update to v8.3.0, setting display option to 100% doesn't stick on app or PC restart.

[FirstEver]

Version 8.3.0 works fine for me.

[bIOforger]

Yea its odd, i had no issue with 8.2.0 whereas you did, now i have the issue with 8.3.0 lol

[George2025]

i have same problem with 2K monitor, 8.2.0 working fine, 8.3.0 after reboot display option always auto, 100% doesn't stick, OS windows 11 26100

[bIOforger]

Yep same here 2k monitor, win11 pro same build.

[George2025]

yes let's hope they fix this bug in next 8.4 samsung magician build, at the moment it is unfixable with current 8.3 build, but 8.2 build working fine, with 8.3 build when i put scalling 100% after system restart it reverts to auto again, so basically i need to change scalling after every windows 11 restart, it's quite annoying bug, but everyhting else working fine with 8.3 build