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SAMSUNG Magician 8.2.0 - Display Scale Bug

(Topic created on: 02-11-2024 03:18 PM)
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FirstEver
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Dear Samsung Support Team,

I would like to report an issue I encountered with the latest version of Samsung Magician software (8.2.0).

I am using a 4K display with the Windows Display Scale set to 100%. By default, Samsung Magician’s “Display option” in settings is set to “Auto.” However, this results in the application UI appearing excessively large. To resolve this, I manually adjust the “Display option” to 100% within the application settings, which aligns it with the Windows display settings and makes the UI more appropriately scaled.

Unfortunately, this setting does not persist. After each system restart, Samsung Magician reverts the “Display option” to “Auto,” requiring me to adjust it back to 100% every time I open the application.

Could you please address this issue to allow the software to retain the chosen display settings between sessions?

Thank you!

2 REPLIES 2
sachind1231
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I've had the same issue since at least version 8.0.0.  I am on a 34 inch ultrawide monitor with resolution of 3440 x 1440 (so 110 ppi) running Windows 11. Setting the display option to 100% instead of Auto within Samsung Magician settings fixes the issue. I will see if a restart makes the issue come back.

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sachind1231
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Update - for me (at least for now) the setting did persist after a system reboot.

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