02-12-2020 05:35 PM in
So I recently purchased a Odyssey G9 monitor and would like to register it. However can't see anywhere on my profile where I can do this. I tried the online chat and they just kept giving me a link to the warranty page and I couldn't see anywhere to register here.
The link on my profile https://account.samsung.com/membership/contents/device/device-gate where it shows:
has no buttons or anywhere to "add Samsung devices".
Anyone been able to register? I have a couple of TVs I would like to also register. On the US site I can see it, just not here in the UK.
Solved! Go to Solution.
04-12-2020 10:19 AM in
I found how I can register my product if you're in the UK from another post. If you go to this link instead of the UK one https://www.samsung.com/ie/members/products/
02-12-2020 05:43 PM in
Also found this link https://www.samsung.com/uk/members/products/#find-device which is under the Samsung Members area
But when I click "Register Product" it just takes me to a random page
03-12-2020 10:59 AM in
I'm having the same issue! Also all the products I previously registered are no longer showing..
03-12-2020 12:25 PM in
Yea its weird.
I was able to register my previous products (TV's) by logging back into them on the actual device. I can't do this for my monitor. 🤔
04-12-2020 10:19 AM in
I found how I can register my product if you're in the UK from another post. If you go to this link instead of the UK one https://www.samsung.com/ie/members/products/
12-01-2021 12:30 PM in
I have the same issue as DTX3 Apprentice reported 02-12-2020 06:43 PM. His/ her 04-12-2020 11:19 AM workaround does take me to a page where I can enter product details, but when I press the 'Complete' button nothing happens.
12-01-2021 01:03 PM in
Is this affecting a particular product @jladbury ? What device are you using to register this and is the software and all the apps (specially Samsumg Members) up to date on this device? You can check if there is any pending update from the device's Galaxy/Google Playstore.
12-01-2021 01:42 PM in
I am using Samsung Members on an up to date Windows 10 PC to register. I only signed up to Samsung Members yesterday (or was it the day before), so I assume all is up to date.
12-01-2021 01:47 PM in
Do you have any other devices to try to do this on any of them?
14-02-2021 01:52 PM in
Have done exactly the same as you & no, didn't work