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Original topic:

W11Ent_x64 not recognising Samsung Galaxy S7

(Topic created on: 24-07-2023 09:54 AM)
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Xogroroth
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Greetings:

Under W10Pro my cell phone got detected normally.
Under W11Ent then ... not quite.

Tried different USB ports, new cable which I bought, nothing works.
The phone does load the battery, but I cannot access my data on it through the computer.

I could use a tad of help, here, please.

Thank you beforehand:
Ben

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10 REPLIES 10
Pugs1957
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Try installing Samsung USB drivers.
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-Robot-
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Issue maybe with windows 11, do you have the latest us driver installed from Samsung?

If yes and still issues I would chrkc your laptop is compatible with win11 not all laptops are
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Xogroroth
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I did, no use, sir ... .

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Xogroroth
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Driver installed, no use, sir.
Desktop (I do not do floptops) is compatible, otherwise W11Ent would not install ... .   :smiling-face:

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Pugs1957
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What does Windows Device Manager show when connected?
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-Robot-
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It may just be windows 11... Compatability with the hardware usb driver etc..
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Xogroroth
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Connected to ... what, sir?
Apologies, severe Asperger's and severe ADHD here ... .

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Xogroroth
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Quite possible.
But dang insane, Enterprise costed me 180 Euro.
And then not even a working USB?   o_0

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Pugs1957
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No apologies necessary. When you connect the phone to the PC, check device manager on the PC, does it show an error message?

Also, when your phone is connected, swipe from the top of the home screen. Is there a USB connection option you can select?
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