Vertical lines on screen galaxy book 2

Members_eWYN3R4 · ‎26-02-2024

Has anyone else experienced similar to this ?

One or two lines appeared last week and today they have increased again, Samsung have given me all the trouble shooting steps and ive completed them all bar a complete factory restore,

the lines are mostly stationary but do flicker now and again

the device is under warranty and never has any physical damaged occurred so im at a loss as to what it could be?

Any help/advice would be greatly appreciated

Obsydian · ‎26-02-2024

That look like the panel is damaged,.where and when did you buy it, best to return it, that said the argument will be it is some form of impact damage.

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Members_eWYN3R4 · ‎26-02-2024

It was won in a comp just before Christmas so no receipt. It was all brand new with the manufacturer seal.

It's not been dropped or damaged , it doesn't move from the spot it's in so I'm at a loss. I did read online that it can be caused by over heating ?