24-11-2022 06:54 AM
Hi, I don't know if I am in the right place, but I require some advice. i have the above printer which I have been using on my old laptop, I have been trying to install the drivers on to the Galaxy Book Go and every time I get a message stating installation has failed. I have downloaded the new drivers in case the old ones were at fault, but no difference. Even clicking on Add Printers and Scanners in the Settings menu, the laptop cannot find the printer.
Any advice to solve this problem would be greatly appreciated.