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Original topic:

T7 only works through usb a and not usb c

(Topic created on: 21-07-2023 11:51 AM)
591 Views
ambulance
First Poster
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as the title says when i use a usb c to usb c cable the ssd isn't recognised. the blue light still turns on so its getting power but file transfer is not possible. i tried different usb c cables to no avail and its not the usb c port on my laptop as other devices work fine. other than that the ssd works fine when using the usb a to usb c cable. this wouldn't be an issue if i didnt need literally every usb a port on my laptop for work. ive tried uninstalling drivers and changing power management modes as well as rotating the cable but still nothing.

1 REPLY 1
Neo001
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Could you try connecting the SSD to another device (laptop or your phone)? If it still does not work, then the cable could be an issue.