I just bought a Samsung T5 external SSD. I'm having trouble connecting to the Thunderbolt 3 port in my laptop using the USB-C 3.1 Gen2 cable that came with the drive.
As I understand, USB-C 3.1 Gen2 is compatible with Thunderbolt 3. However, my laptop doesn't register the drive when connecting it through the Thunderbolt port. Funnily enough, though, my laptop does register the SSD if I turn of or put the PC in sleep mode, connect the SSD with the USB-C 3.1 Gen2 cable and turn on the laptop again. How can this be?
I really want to use the Thunderbolt 3 port because the two USB-A ports in my laptop - which I can use with the USB-A 3.1 Gen2 cable - are not Gen2 and thus doesn't support 10Gbps. Simply said: I want to use the Thunderbolt port for the faster connection (USB-A cable works; I just don't have a port that supports Gen2).
If I'm wrong and USB-C 3.1 Gen2 isn't compatible with Thunderbolt 3, is there any other ways of connecting USB-C 3.1 Gen2 to Thunderbolt 3 ports to get the 10Gbps that USB-C 3.1 Gen2 supports? Maybe a different cable?