Hello! I am trying to get a new Samsung Viewfinity S9 up and running for the first time. I’ve tried all 3 methods: Remote Control, Smartphone and Mouse+Keyboard. The Smartphone option fails with the SmartThings app just hanging when it tries to connect to anything. The Mouse+Keyboard option fails because the screen fails to find any Bluetooth devices despite the keyboard being mere inches away. I’ve even followed the advice onscreen and connected my keyboard directly to the screen via USB, to no avail.
I’ve gotten the most mileage by choosing Remote Control. The screen find my local WiFi and lets me select it, but when I do so, it tells me that it is “Connected to the local network, but not to the internet.”
I’ve tried both Automatic IP settings and I’ve also tried replicating the IP addresses apart from the DNS server which I changed to 8.8.8.8 following a Reddit post which claimed that this would guarantee success. It didn’t!
I should point out that this is a working WiFi; I’m connected to the net on my iPad and iPhone. The Gateway and DNS server setting are the same on the Screen as the two mobile devices.
What I don’t understand is why I cannot just plug the video cable between my Mac Mini and Viewfinity and see what my computer is outputting. Why is there no manual method for getting connected?
