29-04-2021 05:53 PM
My laptop is going all types of crazy and just recently the Samsung update service for it is not working either, has anyone else had this issue ?
29-04-2021 06:01 PM
29-04-2021 06:03 PM
29-04-2021 06:14 PM
29-04-2021 06:21 PM
20-10-2024 05:59 PM
I had the same problem with the Galaxy Book4 Pro 360 (16", Core Ultra 7, 16GB) within the first week I bought it.
I asked for help from Samsung, and we reset the Bios, then did the factory reset and finally returned the laptop because the error continued.
I was told that they do not have the product anymore (end of life - it was a very new brand, though) and advised me to accept a refund.
I bought a Samsung Galaxy Book4 Pro 360 and, within 12 hours, started to have the same.
I added the model number manually and downloaded the updates.
29-10-2024 08:59 PM
21-12-2024 02:25 PM
Hi, I have the same problem in dec 2024 with a NP750XDA. My problem is I can' update my BIOS without the Samsung Update app. My model NP750XDA is not in the update page.