Samsung Update not working for laptop

[mikeyslush1984]

My laptop is going all types of crazy and just recently the Samsung update service for it is not working either, has anyone else had this issue ?

[FigureSolutions]

Have you tried updating the actual laptop, Windows? If its a completely different update and not compatible with the actual laptop then it might not work, if its not a Windows and its a Samsung instead, might have to try restarting the laptop itself, see if that'll work. If not then I'm afraid I can't help mate because I've not got these types of laptops, hope I could help.

[mikeyslush1984]

Yeah thats not the issue im not sure

[Steven9761]

In WINDOWS UPDATE itself, there is an option (about mid-window) to scan the windows update for any issues that prevents proper update. Run it, then when it has finished, restart the laptop, then try running WU again

[antikythera]

Samsung update is simply informing you that you no longer need it because all further Samsung driver and firmware updates will come via Windows Update. If the laptop is not working properly, use the W10 option to refresh your PC. https://www.windowscentral.com/how-use-refresh-tool-do-clean-install-windows-10

[EDP00]

I had the same problem with the Galaxy Book4 Pro 360 (16", Core Ultra 7, 16GB) within the first week I bought it.

I asked for help from Samsung, and we reset the Bios, then did the factory reset and finally returned the laptop because the error continued.

I was told that they do not have the product anymore (end of life - it was a very new brand, though) and advised me to accept a refund.

I bought a Samsung Galaxy Book4 Pro 360 and, within 12 hours, started to have the same.

I added the model number manually and downloaded the updates.

[F_tgm]

Hi all - fyi - samsung started operating a website where you can download you drivers etc. Depending on your galaxy book models
https://www.samsung.com/global/galaxybooks-downloadcenter/

I hope this helps

[Joe joe]

Hi, I have the same problem in dec 2024 with a NP750XDA. My problem is I can' update my BIOS without the Samsung Update app. My model NP750XDA is not in the update page.