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Samsung Pass not syncing on Galaxy Book 3 Pro

(Topic created on: 18-02-2025 01:22 PM)
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Nijith
Apprentice
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Syncing Samsung Pass is not working on the Galaxy Book 3 Pro, if I click anywhere on the screen, it will turn off. I have saved passwords in my phone, but they are not appearing on my laptop

Nijith_0-1739884815165.png

 

Anyone have any solution?

 

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1 Solution


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Solution
johnz237
Legend
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The very first thing I would do is sign out of your Samsung account and then add it back to the laptop.

This is what I found online:
Check your Samsung account sync:

Go to Settings > Accounts and backup > Samsung Account on both your phone and Galaxy Book 3 Pro.

Ensure that all necessary data types are selected for syncing, including "Samsung Pass".

Double-check that you are logged into the same Samsung account on both devices.

Restart your devices:

Turn off your phone and Galaxy Book 3 Pro completely, then turn them back on.

Clear Samsung Pass cache:

Go to Settings > Apps > Samsung Pass > Storage.

Tap "Clear cache".

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Solution
johnz237
Legend
Options
The very first thing I would do is sign out of your Samsung account and then add it back to the laptop.

This is what I found online:
Check your Samsung account sync:

Go to Settings > Accounts and backup > Samsung Account on both your phone and Galaxy Book 3 Pro.

Ensure that all necessary data types are selected for syncing, including "Samsung Pass".

Double-check that you are logged into the same Samsung account on both devices.

Restart your devices:

Turn off your phone and Galaxy Book 3 Pro completely, then turn them back on.

Clear Samsung Pass cache:

Go to Settings > Apps > Samsung Pass > Storage.

Tap "Clear cache".
Nijith
Apprentice
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Thanks alot, It worked actually I just signed out from my phone and laptop and then signed in. In fact, it was synced before I cleared my cache and restarted.

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johnz237
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That's why I put that first. Good ol "off and on" glad to have helped 😊
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