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Samsung Email App Not Working Properly

(Topic created on: 3 weeks ago)
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smithjohnson
Explorer
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Hi,

I'm facing a problem with the Samsung Email app. Recently, it's not working as expected emails are either not syncing, or I’m not receiving new messages on time.

This issue started a few days ago. I haven’t changed any major settings. Tried restarting the phone, but no luck.

Just wanted to share this in case others are also facing the same issue.

Thanks!

3 REPLIES 3
Needdy
Student
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I'm trying to set my Samsung Email app up, to get my virgin emails sent to it, but it won't work its frustrating
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smithjohnson
Explorer
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Hey, had the same issue! Make sure IMAP is enabled in your Virgin settings and use these:
Incoming: imap.virginmedia.com, SSL, port 993
Outgoing: smtp.virginmedia.com, SSL, port 465
Username = full email address. Password = your Virgin email password.
Worked for me after that!

Needdy
Student
Options
Thank you got it sorted😊