Samsung Odyssey G9 Oled wont turn on anymore

[Ascarva]

My Odyssey G9 Oled wont turn on anymore. If i try to turn it on the red led on the bottom is blinking every 3-4 seconds. The screen stays black. Ivee read that it probably has to do with a softtware update because that happened with previous Monitors too. How can i solvee it?? I cant install a software update with usb because i dont have accsess to the menu because the screen is black... Monitor is 3 months old.

[ChrisM]

Hi @Ascarva!

Did you manage to find a fix for this?

[Tigri]

I have exactly the same issue, my monitor is also couple months old... Any solution?

[Ascarva]

Yes call Samsung to send you a repairman to change the whole front panel because its broken. 

[Ascarva · Accepted solution]

Yes the whole front panel had to be changed because it was broken after 3 months.

[Members_8gQJZAT]

Hello all, 

Same problem here. Waiting for repairman. My monitor is 1 month old. 

[cb1440]

Same issue. To anyone who had the repair done, how much does it cost outside of warranty?

[Tigri]

No clue, turned out mine was beyond repairable, so I received new one for free.

[Kate_0129]

Hello everyone. I'm experiencing the same issue right now and I'm at a loss. I can't access the menu  for a firmware update since the screen is totally black so the onscreen menu can't be seen.

Repairman is Samsungs answer to this but I guess i wanted to know how long it took and and how your experiences went? Fees, warranties, duration, etc. I basically only have one monitor and reason I'm asking those is to see if I would need to get myself a new monitor in the meantime for work.

Thanks in advance ☺️ 

[MAC41]

Hi did you ever get an update to this, I have the same issue today turned my computer on and my g9 OLED has black screen it comes on for a second or two with a faint white screen and then goes black I can hear the menu when I use the remote but nothing displays. Any eta on how long Samsung take to resolve this.