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Samsung Galaxy Book 360 -Model NP 950QDB - Charging indicator flashing red

(Topic created on: 2 weeks ago)
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anandg23
Student
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anandg23_0-1716821452183.png

All of a sudden my lap top is not getting charged - charging indicator blinking red -Battery status is 11 % - smart charging on - this is the pop message -  any fix for this ? Tried using an alternate charger but same status. Charger looks fine and is charging my other device , what could have gone wrong ? is there any fix other than battery replacement , Appreciate help on this folks , Thanks in advance

3 REPLIES 3
Obsydian
Samsung Members Star ★
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Hi, assuming you're using a genuine Samsung charger, if you have some compressed air clean the charge port and the cable.

Assuming this is all of a sudden?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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anandg23
Student
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Many Thanks , Just like all of a sudden it stopped charging , all of a sudden it has started charging from this morning ( wonder what changed it's mind ) or  Is it due to the random cleaning i did ojn the laptop 

Obsydian
Samsung Members Star ★
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It's like mobile charge ports after a while pocket lint, etc prevent a full surface to surface contact.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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