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Original topic:

Samsung 860 QVO SSD not accessible after restart/warm boot

(Topic created on: 18-01-2020 07:38 PM)
d618089
Journeyman
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Computers & IT

Have put a Samsung 860 QVO in a Thinkpad T520i and cloned old HDD to it.

 

If T520i is switched on via power button, SSD works perfect, Windows 7 Pro X64 boots up fine.

 

If a "Restart" is initiated within Windows, the SSD shows up in BIOS POST output as "Fixed Disk: Samsung 860 QVO 1TB", but directly after that it is not recognized (any more?), the bootmenu of Thinkpad with DVD drive only shows up. No other devices are connected, only PSU.

 

Any idea what's going on here?

 

SSD was updated to latest firmware with Samsung Magician during problem research, no change.

 

Have posted some more details with screenshots also here: hXXps://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Windows-does-not-see-boot-SSD-at-warm-restart-T520i/td-p/4624239

 

Thanks for any ideas how to fix that.

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1 Solution


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Solution
d618089
Journeyman
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Computers & IT

After hours of research and trying and updating "Intel(R) Mobile Express Chipset SATA AHCI Controller" 11.2.0.1006 to 12.9.4.1000 and 12.8.20.1002 (which appears to be newer than 12.9.4.1000 ?!) from some HP driver packages, still no change, SSD still boots only after cold start.

 

Finally changed the AHCI driver via "search on the computer" then "from list" to "Standard AHCI 1.0 Serial ATA Controller", and now SSD also boots after reboot / warm start.

 

Issue solved. :smiling-face: :grinning-face-with-one-large-and-one-small-eye:

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6 REPLIES 6
Solution
d618089
Journeyman
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Computers & IT

After hours of research and trying and updating "Intel(R) Mobile Express Chipset SATA AHCI Controller" 11.2.0.1006 to 12.9.4.1000 and 12.8.20.1002 (which appears to be newer than 12.9.4.1000 ?!) from some HP driver packages, still no change, SSD still boots only after cold start.

 

Finally changed the AHCI driver via "search on the computer" then "from list" to "Standard AHCI 1.0 Serial ATA Controller", and now SSD also boots after reboot / warm start.

 

Issue solved. :smiling-face: :grinning-face-with-one-large-and-one-small-eye:

View solution in context

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Torsson
First Poster
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Computers & IT

Dear  

I have the same issue with freshly installed Samsung QVO 860 1TB - the same as you have.

Laptop is HP EliteBook 8470p. 

 

UPDATE: Your solution works for me too. THANKS A LOT!!! :smiling-face:

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PostSolutionsOnly
First Poster
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Computers & IT

If the drive is visible in the BIOS, as well as in the device manager within Windows. Open Disk Management, right click on the drive, and create a (simple) volume. Then assign a letter and name it.

 

I tried everything else in this thread, and felt kind of silly that I forgot about the Disk Management app within Windows.

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tedysh
First Poster
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Computers & IT

I have exactly this problem with a Samsung SSD 870QVO 1TB, on my HP8560w (Windows 10).

Where did you find this AHCI driver and how have you installed it?

Thank you.

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Torsson
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Computers & IT

Please read the post marked as solution from the first poster:

Finally changed the AHCI driver via "search on the computer" then "from list" to "Standard AHCI 1.0 Serial ATA Controller", and now SSD also boots after reboot / warm start.


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tedysh
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Computers & IT

OK, reading the brief description of the solution above was not that obvious (even if I am a professional), so for the benefit of others here is the full solution (that seemed to have worked for me too!):

  1. Press and hold the Windows key on your keyboard, then press R. This will launch the Run utility.
  2. Type in “devmgmt.msc” and hit OK to bring up the Device Manager.
  3. Expand the “IDE ATA/ATAPI controllers” category. Your SATA controller(s) should be listed here.
  4. Right-click on the listed item(s) in this category, then select “Update driver.” 
  5. Click on “Browse my computer for drivers”.
  6. Click on "Let me pick from a list of avaiable drivers on my computer".
  7. Select from list "Standard SATA AHCI Controller" and click "Next".
  8. Restart the computer so that the new driver takes effect.
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