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Quick share problems

(Topic created on: 13-03-2024 07:57 PM)
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Stan987
Explorer

‎13-03-2024 06:42 PM - last edited ‎13-03-2024 06:48 PM

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Hello

I have problem to transfer picture between my phone s24 ultra to laptop book4.
I am signed in on both devices and set-up share to everyone. From the phone I can see my tablet but not the laptop.
What else I can do to 
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16 REPLIES 16
Stan987
Explorer

‎13-03-2024 06:51 PM

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I used an MSI laptop, now I bought a book4 so that it is from the same company as my s24 phone so that I can make transfers faster, as you can see that the Samsung ecosystem does not work properly
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Obsydian
Samsung Members Star ★

‎13-03-2024 07:03 PM

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I sometimes find I laptop quick needs to be open, but are you saying even then it's not seeing it?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Stan987
Explorer

‎13-03-2024 07:18 PM

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In response to Obsydian
No.
I can see just my tablet
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Obsydian
Samsung Members Star ★

‎13-03-2024 07:30 PM

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In response to Stan987
And if on your Book4 if you go into Samsung settings, I think under connections and check.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Obsydian
Samsung Members Star ★

‎13-03-2024 07:33 PM

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Oh check Google Nearby Share isn't active.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Stan987
Explorer

‎13-03-2024 07:44 PM

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Tablet it's appear in one second 1710359022187.jpg
Stan987
Explorer

‎13-03-2024 07:46 PM

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In response to Obsydian
Is off20240313_194623_1000018457_1710359185.jpg
Stan987
Explorer

‎13-03-2024 07:57 PM - last edited ‎13-03-2024 07:57 PM

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In response to Stan987
Switched on
Same not detected, nothing
If I press a scan, nothing happens on laptop
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Obsydian
Samsung Members Star ★

‎14-03-2024 08:56 AM

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Can you try going back to quick on your laptop and then, turn who can see you to everyone

Screenshot 2024-03-14 085427_1000011477_1710406485.png
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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