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Quick share problems

(Topic created on: 13-03-2024 06:42 PM)
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Stan987
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Hello

I have problem to transfer picture between my phone s24 ultra to laptop book4.
I am signed in on both devices and set-up share to everyone. From the phone I can see my tablet but not the laptop.
What else I can do to 
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Stan987
Journeyman
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Sorted pal
Samsung updated
You have to press on all Samsung apps that they will go to Microsoft store, and they will update automatically. You just need to press on each and be patient. Same for Samsung drivers. 20240314_064520_1000018472_1710398722.jpg20240314_064531_1000018473_1710398732.jpg

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16 REPLIES 16
Stan987
Journeyman
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I used an MSI laptop, now I bought a book4 so that it is from the same company as my s24 phone so that I can make transfers faster, as you can see that the Samsung ecosystem does not work properly
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Obsydian
Samsung Members Star ★
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I sometimes find I laptop quick needs to be open, but are you saying even then it's not seeing it?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Stan987
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No.
I can see just my tablet
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Obsydian
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And if on your Book4 if you go into Samsung settings, I think under connections and check.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Obsydian
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Oh check Google Nearby Share isn't active.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Stan987
Journeyman
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Tablet it's appear in one second 1710359022187.jpg
Stan987
Journeyman
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Is off20240313_194623_1000018457_1710359185.jpg
Stan987
Journeyman
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Switched on
Same not detected, nothing
If I press a scan, nothing happens on laptop
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Obsydian
Samsung Members Star ★
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Can you try going back to quick on your laptop and then, turn who can see you to everyone

Screenshot 2024-03-14 085427_1000011477_1710406485.png
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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