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Original topic:

Osyssey G5 27" panel peeling off

(Topic created on: 19-08-2022 09:30 AM)
Chris_Elgar
First Poster
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Computers & IT

I got the 27" odyssey G5 monitor new last November and noticed today a white line appearing at the top. On closer inspection the panel is coming away from the frame. 

 

 

2 REPLIES 2
Members_hl2beNY
First Poster
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Computers & IT

Im having the exact same issue and i got my screens around the same time. I have 3 total and its only happening to one at the moment. Only noticed it this morning but its a white line thats spreading along the top of the panel

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AndrewL
Moderator
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Computers & IT

@Chris_Elgar: If the line is visible on all sources, then I recommend getting in touch with our Help Desk to arrange for an engineer to inspect the monitor under warranty. To do this, head to samsung.com > Scroll to the bottom of the screen > Contact us, and reach out via your preferred channel, and an advisor will be able to make the necessary arrangements for you, or give you the details of your nearest Service Centre. 

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