Off Timer cannot be disabled on Samsung LS34J550WQ

[venquessa]

I have set the following:

Eco Saving Plus - OFF

Off Timer Plus - Off timer OFF, Eco Timer OFF

However after about 2 to 3 hours the monitor informs me it will switch off and if I don't spot the pop up it does turn off.  It doesn't matter if I'm using it or not.

Is this a firmware bug?

Also... why does Samsung pretend my monitor doesn't exist?  The full model number is:

LS34J550WQUXEN 

But the website does not accept this.

[Antonio-1983]

I have the same problem. I have a Samsung F27T700QQU - T70F Series 27". Every time I turn on my pc, after 4 hours the same popup appears, prompting me that the monitor will turn off, even if I disabled the timer the day before.

I also downloaded the drivers, but nothing changed.

This is very annoying