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Original topic:

Odyssey G9: Resolution Problems and Stuck on Firmware 1004

(Topic created on: 11-02-2021 08:08 AM)
RockinRobin
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Computers & IT
Hello,   


I received my G94 a few days ago and I worked through all things I can find on the web. Nothing seems to work so far. First thing that didn't went as planned, that I'm unable to get a higher resolution than 3840 x 1080. I'm owning a AMD R9 390 Nitro which should be able to handle this resolution. 


Then I wanted to update the firmware but nothing happens. I'm on v.1004, my usb stick is in FAT32 and I tried every port in the back of the monitor. Also what I don't see is the "Support" option or any "Software Update" option at all. Do I have to do every firmware update on its own or can I jump to 1008 right away? 
Model: LC49RG94SSUXZG 


Maybe some of you faced this issue as well. Many thanks in advance
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