01-06-2025 01:28 AM
I've been using this monitor for a year and 2 months for work and a little gaming. I use the DPI port and a DPI-USB Type C converter to connect it to my Macbook M4 Pro.
Yesterday, I put my laptop to sleep and went on a break for 1.5hours and when I got back the monitor wouldn't turn on. I had a surge protecer and had other things connected to it including my laptop, but all of them are working fine.
Here's what I tried so far:
When I press the Menu button, it doesn't show anything still.
When I plug it to my laptop or PC, it doesn't detect the monitor.
The infinity core doesn't light up as well, I had this on before this issue started happening.
My warranty just expired and there are literally no places to get it fixed in my country.
Any advice is really appreciated 😞
01-06-2025 05:10 PM
14-06-2025 01:26 PM - last edited 14-06-2025 01:27 PM
That sucks sounds like it might be a power board failure or internal hardware issue if even the menu won’t show and the core lights are dead. Since you already tried different cables and adapters, it’s probably not a connection issue. Maybe try opening it up if you're comfortable, but yeah... if warranty's out and no repair centers nearby, options are kinda limited 😕