29-09-2020 06:51 PM in
I have a U28R550UQU 4K monitor purchased very recently. When I'm playing xbox it will randomly black out for a couple of seconds then come back on as if the monitor has just been powered on, sometimes multiple times in succession. The input displays in the top left every time the monitor comes back on. I've tried turning off HDR10 in xbox settings to see if this was the issue but there has been no improvement. Any help is gladly appreciated.
30-09-2020 12:21 PM in
Hi @ben_waller
Do you have anything else connected to the monitor or is it solely used with the Xbox One?
30-09-2020 01:47 PM in
I have my PC connected via the other HDMI port
05-11-2020 02:40 PM in
hello did this get resolved mines been doing same thing
05-11-2020 02:46 PM in
hello bud do you know a solution to this problem thanks
05-11-2020 03:21 PM in
Mine stopped doing it on its own and I have no idea why.