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M80C USB-C

(Topic created on: 27-01-2024 04:12 PM)
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Eufex
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I had my new monitor delivered yesterday and it is a big upgrade on what I had before but have issues with the USB-C connection.

Work Laptop it works fine - charges and I get a picture

Gaming Laptop - Does not recognise or connect to get a picture, not expecting it to charge due to the Wattage requirement. I used to get a picture and hub link through my Targus Docking Station with the USC-C.

Other Laptop - Same as the gaming laptop and this gets charge and picture through my Targus but not the monitor

Wife's work Laptop - No USB-C port but no picture either through a USB-C to USB A adapter which worked on the Targus

On all the laptops when I also plug in the HDMI I obviously get a picture but also the mouse plugged into the monitor works so the USB-C connection is sending data just not the picture on 3 of 4 laptops and not charging 1 that it should.

I have updated the Laptops and monitor plus factory reset the monitor, tried the unplug trick and nothing. I have a replacement on the way but wonder with all the issues with previous models that I have read about it is just a issue with these monitors and I will have to go elsewhere.

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Obsydian
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I have the M70A 43" and 32" which USB C are you using?

Bottom line it's a nightmare, but I found one that works reliability for Power, Picture and Sound, only my Dell MEWS laptop has a charge rate issue, all others are fine.

Spigen USB 4 Cable for Thunderbolt 4 Cable, USB-IF Certified 2.6ft/0.8m 40Gbps Data Transfer 100W Charging 8K Video Type C for S24 Ultra Plus Macbook Pro iPad 2021 Mac Mini M1 External SSD eGpu Dell

https://amzn.eu/d/aL5Rykm

It is short thought 0.8M

Forgot to say my sons old Asus Chromebook worked fine, but not the Samsung Chromebook Go 🙃

Samsung Owner since 2006 | Community Member since 2012 | Instagram: Obsydian_SMS


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Eufex
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Thanks for the reply. I have tried the one out the box and the one that came with my Targus Dock but both with the same results. Will try that one as well.

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Eufex
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Nope still nothing.

 

Just praying it's a faulty unit but fear it's a poor product.

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