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Laptop NP300E5A-A01DX, integrated Camera Make and Model required

(Topic created on: 30-04-2020 07:13 PM)
1303 Views

I have this problem too

Burnfish155
First Poster
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I have the above laptop. After hours of discussions with Samsung and Mirosoft, I still cannot find a driver for the integrated webcam, which has gone missing. Therefore Microsoft Teams, Zoom etc cannot work. I have updated, Device Manager, uninstalled, added legacy hardware etc, etc and no joy. Microsaft cannot provide me with a generic Windows 10 Camera Driver and has recommeded:

'' To fix your Drivers problems you will need to know the particular model of the Webcam/ Camera device you are having problems with. Once you have the details you can search the manufacturers website for your drivers and, if available, download and install these drivers''

However I cannot find the Make and model of the integrated webcam on my computer. Does anyone know this or know where I can find it? Thank you.

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1 REPLY 1
ChrisM
SuperStar
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Hi @Burnfish155 

 

Does the 'Downloads' section from this link help at all?

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