Hi there,
l bought a Samsung C27F390 and am very unhappy with the image quality. The attached picture shows my HP laptop versus the Samsung monitor. I think it's clear, where the problem lies. I've sent it back to Samsung but they say it passed all tests and isn't broken.
Therefore, I have two questions for the experts:
- is this indeed expected behaviour from this type of monitor?
- is there anything in the monitor or PC settings that I can change to get a less headache-inducing image? (I've activated ClearType and set the monitor resolution to max, so can rule out these two solutions)
Many thanks in advance
Tony
Hi @Tony119
This doesn't look quite right from the images provided. Did you buy the monitor from our Online Shop team? Are you able to provide some more photos that illustrate the issue?
Hi @ChrisM,
Please refer to the attached video, which shows the problem again - this time compared to a Mac laptop.
I bought the monitor as a new product on Amazon.
