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Original topic:

Galaxy Book Pro 360 not updating to windows 11

(Topic created on: 18-05-2022 07:33 PM)
Hannan Ayub
First Poster
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Computers & IT

I bought samsung galaxy book pro 360 last in December 2021 and when I first used it, it was showing windows 11 update but when I tried to update it the windows 11 update vanished. 

Now when I tried to manually update it I am getting this error in windows installer:

 

Screenshot 2022-05-18 172336.png

 

Can anyone help here?

#Galaxy Book Pro 360

 

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1 REPLY 1
antikythera
Black Belt 
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Computers & IT
Microsoft have withdrawn the eligibility based on error reports fed back by other galaxy book Pro 360. So there's clearly a blocking hardware issue that will need resolving by Samsung and Microsoft before you can safely upgrade. Be patient and eventually you'll get W11
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