Galaxy Book 2 business "no audio device" after Windows 11's latest update

[Hunter__z]

after the driver "Intel(R) Corporation - Extension - 1.0.3504.2" was auto-updated , i can't play no audio nor using the microphone

i bought this pc to use it just for work , i work remotely as VA , and now i can't even do a simple Zoom call with my colleagues

I am feeling disappointed , I thought that buying an expensive pc gonna make the job better , then look where i am at 

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Processor 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
Installed RAM 16.0 GB (15.6 GB usable)
Device ID
Product ID
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

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Edition Windows 11 Pro
Version 24H2
Installed on ‎10/‎16/‎2024
OS build 26100.2314
Experience Windows Feature Experience Pack 1000.26100.32.0

[Hunter__z]

i posted it yesterday , and there is no simple response even , this is gonna be the last Samsung product am gonna buy

[CA Ahmad]

Goto Start Menu > Search (Device manage ) >  Search in different device category > If there is any audio device most likely it is that one you are looking for >  right click after selecting that device and select update.

If having trouble click on speaker like icon so windows TS will start and will try to install drivers. Else go to following links and download driver and install manually: https://www.samsung.com/global/galaxybooks-downloadcenter/

Remember restart laptop before these steps, Sometime issue fix automatically after restart if any update or installation is pending.