G7 odyssey another dark streak victim

[Egg1]

Less than 6 months old and it has a vertical blurred dark area that doesn't go away with reset or power cycle.

I understand it will need repair, to say I am disappointed is an understatement, especially the prices charged for the goods and frequency of faulty goods with identical problems.

Not happy

[Egg1]

Contacted support today via members app.
Turns out it's lasted 90 days before failing, not even used often.
Support has arranged warranty repair, luckily I kept the box.
Whole process was easy, let's hope it gets sorted.

[Egg1]

Update, Service centre sends email claiming they tried contacting me to " discuss " the problem.
No way did they try at all.
There is nothing to discuss, it's faulty, it's 90 days old and undamaged.
When I called the number after my work, they only work Mon - Fri 9 - 5 answering message.
Starting to feel messed around already, not the " speedy conclusion " to my expensive item not fit for use being resolved.

[Egg1]

Tried contacting the service centre, after a lot of recorded message, on hold a while before cutting you off. Three times so far.
Great service

[Egg1]

Once contact was made I got to choose what day DPD collect it and an email to print a sheet with repair number etc to put on outside of box.
The responsibility is all yours for packing it up, I have original box, but have seen people with damaged items which don't get compensated if it's deemed the packaging wasn't good enough.
If you don't have any DPD bring a box and bubble wrap, as was the case in a damaged item that didn't get paid.
Samsung strongly advise photographing item before shipping as proof of no damage. As above, they say DPD box used isn't sufficient for claims, yet use it if packaging required.
Luckily I kept the box and even the bag over screen protection.
I am worried about it all, but still hoping it turns out well and sharing the journey.

[Egg1]

Today I received confirmation.
09.16 they have received monitor.
10.06 unit is going through initial diagnostics.
11.16 The repair work has been completed on your LC32G75TQSRXXU, which has been repaired and
thoroughly tested by our technicians.
The following parts were replaced:
TFT PANEL
The following tests have been carried out on your unit:
Test Outcome
PAT test Pass
IR receiver working Pass
Panel image check Pass
Audio check Pass
Cosmetic refurbishment check Pass
All inputs check Pass
We can confirm that your Samsung product has been through strict Quality Control. Throughout this
process, your product has been handled with the upmost care and attention. Handled using Gloves and
cleaned using a concentrated cleaning solution, every effort has been made to ensure your Samsung
product is processed in a safe and secure environment*
Kind regards.

So it's repaired, I'm guessing I will get a DPD we got your parcel message.

All gone well so far with quick service.