18-02-2023 09:32 PM
21-02-2023 06:42 PM
26-02-2023 10:52 AM
27-02-2023 11:03 AM
27-02-2023 07:09 PM
07-03-2023 07:17 PM
12-11-2023 04:49 AM
This thread and the updates has been extremely helpful - thank you! Apparently I have the same exact issue-hilariously in the same exact part of the monitor. Currently the only solution I have is turning the monitor off and back on again. It seems to solve the issue temporarily, although it seems to be reoccurring quicker and quicker each time. Used to be ok with one power cycle for a PC session, now its taking multiple. Soon I believe it will be permanent. Altho it took closer to a year for mine to really start being an issue. This thread may be really helpful for other repair shops honing in on the exact issue. I might try exploring some local options for repair and cite this thread.
18-11-2023 06:41 PM - last edited 18-11-2023 06:46 PM
There was another thread suggesting it was burn damage, unlikely.
But it also has the hilarious addition of a representative of the repairer stating nothing was replaced, before saying it was replaced as a courtesy as they couldn't replicate the problem.
See here https://eu.community.samsung.com/t5/computers-it/fire-risk/td-p/7054652
Good luck.
26-11-2023 08:57 PM
Posting my update:
Nov 14th i contacted Samsung Support via chat. After running thru the standard diagnostical questions, I supplied a photo and referenced this thread. They immediately made a ticket number and generated a shipping label for me.
Nov 15th I shipped it - they do mention writing the ticket number on a couple sides of the box can expedite the repair process - which I did. I did not have my original box as nearly a year had passed. UPS Store happily boxed it for me - for nearly $50 😞
Nov 17th I got confirmation they received it and to allow 4 business days to prepare repair. I was also given a link with status updates.
Nov 20th I was notified the repairs were done and was given a tracking number. The repair details were:
Product LCD-SDC;ALT
ASSY COVER P-REAR BOTTOM;32G75T,PC+ABS+E
Repair Result 1 ) inquiry: Black vertical dark shade on the screen
2 ) Broken cover Bottom - the issues were resolved and tested.
Listing a variety of function tests, connection tests, digital/video/camera tests and firmware updates that all have check marks.
Overall, I'm fairly satisfied with how they handled things from start to finish. I got no hassle or push back. They seemed to understand the severity of the issue and fixed it without any "him haw". The only thing I will mention as a slight negative was that I had to contact Chat a couple times before someone actually talked back. Maybe they were asleep? Anyway, all is well.
26-11-2023 09:17 PM
Glad it worked out for you!
Happily watching football on mine right now, quality picture.
I'm guessing from your $ sign it should be soccer as I'm £ 😄