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G7 Monitor Not Detecting DisplayPort

(Topic created on: 31-05-2023 06:00 PM)
54323 Views

I have this problem too (2)

Gridsquare
First Poster
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This past December, I purchased the Samsung Odyssey G70B - 32" 4k Monitor, model #LS32BG702ENXGO

When I turn my PC on, about 50% of the time, the monitor just goes to that "you have 60 seconds for DP to be detected or it turns off" screen. My second monitor, some old Dell 1440p, running on displayport, ZERO issues and detected 100% of the time. Now, if I unplug my G7 DP at the monitor and plug it back in, it seems to work. That, or I have to restart the PC and hope it detects it.

I have a very high end PC, 7950x, RTX4090, 64gb DDR5 ram, etc... all with the latest drives. I used this monitor on my secondary PC with  a 2080ti, same issue. 

I have updated every driver and firmware possible, nothing has fixed this. Any ideas?

34 REPLIES 34
Metalskin
Apprentice
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Is that the 27" one (based on the model number)? I have the 42" one, model number is LS43CG700NEXXY. The menu for the device looks totally different to yours. 
I thought maybe you have a newer one and they changed the software. If that is so then they're not rolling it out for existing hardware as currently my software/firmware is uptodate. 

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gunpowder
Explorer
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Same. The menu on the 42" looks nothing like that.

The one in his pic is definitely a newer model since it HAS a different version of DP to begin with. 

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1Romaine
First Poster
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my one has display port 1.4 I think that’s why I can change it and after I changed it stopped working again until I unplugged the monitor 

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ChrisBrizzolara
First Poster
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How I solved this problem is starting my PC up on a small monitor via HDMI while the Odyssey cable is not plugged into the PC, and then after I log in to windows on the small monitor and get to my home screen, I disconnect the HMDI cord and plug in the cord going to the Odyssey. Seems to work every time, just a useless extra step adde... and now I have 2 monitors instead of 1. Glad I spent $900+ on a monitor that needs another monitor (joke joke joke).

Samsung would fix this problem if they actually cared about their customers.

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Erinegg
First Poster
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I was having the same issues. I switched off game mode and used HDMI port 2. Problem solved for me. Hope this helps 🙏
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