G7 Monitor Not Detecting DisplayPort

[Gridsquare]

This past December, I purchased the Samsung Odyssey G70B - 32" 4k Monitor, model #LS32BG702ENXGO

When I turn my PC on, about 50% of the time, the monitor just goes to that "you have 60 seconds for DP to be detected or it turns off" screen. My second monitor, some old Dell 1440p, running on displayport, ZERO issues and detected 100% of the time. Now, if I unplug my G7 DP at the monitor and plug it back in, it seems to work. That, or I have to restart the PC and hope it detects it.

I have a very high end PC, 7950x, RTX4090, 64gb DDR5 ram, etc... all with the latest drives. I used this monitor on my secondary PC with  a 2080ti, same issue. 

I have updated every driver and firmware possible, nothing has fixed this. Any ideas?

[21Encrypted]

I used to have this issue all the time and I finally solved it by factory resetting the tv and once it came on I disabled the auto select input function. So now I manually select the input I want to use but it has not given me any issues in over a year. I’m not sure if the factory reset is necessary but it’s worth a try it the other step does not fix the issue.

[gunpowder]

Which monitor are you using? My issue is specific to the 43" version.

I had performed multiple factory resets with no success. Disabling auto-select left me unable to chose a monitor altogether. It would only want HDMI.

I'm really kind of peeved now. Samsung Tier 2 support has basically ghosted me after I called them out for responding to my issue with a partial solution; using my post here in this thread as the work around. 🙂

I haven't had time to get on their butts about it recently. But I will be rattling their cage again soon.

[Members_z1vIbmV]

I had the same problem, then I updated my BIOS firmware (with the microcode 0x12B) and the problem now is fixed. My system: Asus ROG Hero Maximus BTF, i9-14900k, 64 GB RAM DRR5 6800 MHz (Corsair Dominator titanium), SSD Crucial T705 2TB PCIe v5.0, SSD Samsung 990 pro 4TB. I hope this can help someone.

Cheers

[ezorrio]

I'm having the same issue. It's pretty frustrating to see there is no resolution to this problem

[fxelipe]

Ive been experiencing the same issue on LS49CG930SLMZD (Odyssey G9) and it's really frustrating. Seems like almost every high-end Samsung monitor has this issue, and still Samsung doesn't fix it.

I've already tried updating the monitor's firmware, changing the displayport cable, nothing actually fixed the issue. Btw, using HDMI instead of DP changes nothing

That issue has nothing to do with outdated drivers (or whatever sh1tty excuse they might tell you), as it takes part under the BIOS Screen (NO DRIVERS ARE LOADED WHILE YOU ARE SITTING THE BIOS SCREEN *****)

Don't go with Samsung, their high-end monitors are d0gshit, I regret going with Samsung instead of Alienware 😞

[1Romaine]

For anyone having the problem change display port version in monitor setting 

[gunpowder]

Can you show a pic of this option in the menu?

[1Romaine]

 

 

[gunpowder]

Thanks.

That's interesting. What model of monitor is that? My menu does not look like this

[1Romaine]