Hi, I recently bought a Samsung Galaxy Pro Book 360 and since the first day I turned it on, I keep getting messages about a firmware update that is required. Each time I update the computer like this, I lose the fingerprint recognition support and have to reset this on the computer and set up the Microsoft Hello features afresh.
This is quite annoying and I just wondered if anyone knows if this is a glitch with my computer or are there really that many firmware updates required?
The latest message arrived today, but I simply ignored it for now.
Solved! Go to Solution.
I bought the computer in October, so that's why I got worried - it doesn't seem like normal behaviour to me either. Any suggestion on how to deal with this? Shall I contact Samsung directly?