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Original topic:

Fingerprint sensor issue

(Topic created on: 26-10-2020 07:39 PM)
Anonymous User
Not applicable

I have an issue with my Galaxy Book Ion.

Sometimes the fingerprint sensor doesn't work. It seems that Windows might not have detected my fingerprint sensor.

It's a pretty minor issue, but it's really annoying, and if I wake my computer from sleep or attempt to restart it when the sensor is not found, the computer just freezes. So I have to force the computer to shut down then turn it back on again, and then it finds the fingerprint sensor. It's an (infinitely) recurring issue.

Does anyone else find it annoying or is it just me?