08-01-2021 01:44 PM in
Support for Samsung Printers Has Been Transferred to HP.
Customers who purchase Samsung printers will continue to get the same level of support from HP.
For more information, please visit HP’s website. (http://www.hp.com/go/samsung)
For Samsung printer support or service go to: https://support.hp.com/go/products/printers/samsung-printers"
There's also some info about Transfer of Information to HP.
Hope this helps!
11-01-2021 04:25 AM in
Thanks Chris but I have had little success with HP. I have tried and all I managed to get back was a message that my printer was no longer under warranty. I tried to use the virtual helper but it does not recognise even the most basic questions and does not like the mention of Samsung. HP also does not provide any phone numbers to contact a real person. Oh for the days when you could call the service team and get an answer. I tried going back to my retailer (a dedicated office equipment company, who told me they no longer sell Samsung and not interested in helping.