15-07-2023 07:49 PM in
15-07-2023 08:15 PM in
Hi, @OrlGut. That's not what I'd expect, so I want to ensure that you get this matter resolved. I understand that you've already been through a variety of steps to identify and resolve this issue.
Have you also managed to check for any software updates for your Book2 Pro 360?
Just in case you need it, the guide below (from our friends at Samsung US) should prove useful:
Please let me know whether there is an update (or perhaps even a few updates...when factoring in the Samsung updates) available and, if so, whether installing it/these resolves the issue.
Hi! So, I've already installed all the available updates for the GB2P360, but the issue persists.
After my post, I once again reinstalled the sound and bluetooth drivers, and now I don't have the issue of only one earbud working. Now, they both go deaf together after a while.