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Bad Samsung Support of Drivers on Linux Systems for the #GalaxyBook pro 360***

(Topic created on: 28-01-2022 04:14 PM)
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Jefferson Marchetti
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GalaxyBook pro 360 Linux Issues!!!! 

I need to use this computer with linux because I am a developer.

But I faced 3 rather annoying problems with Linux drivers:

- Internal speakers do not work
- Keyboard key lights not working
- Fingerprint does not work for faster login

When will Samsung provide drivers for professional customers as the DELL does?

Thank you    (*** be careful before buying if you are going to use with linux)

22 REPLIES 22
mikem78
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After wasting several days with @SamsungSupport they admitted to only supporting Windows [gag] but... I tried this and IT WORKED! https://forum.manjaro.org/t/howto-set-up-the-audio-card-in-samsung-galaxy-book/37090

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stntrtsrt
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sombriks
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i too got a few issues with similar machine (galaxy book2 13") and people a gathering info on this reddit thread: https://www.reddit.com/r/GalaxyBook/comments/13g6tna/book2_opinions_and_advice/

samsung should really offer proper linux support on their products.

 

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sromano88
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Same here with Samsung Book3 Pro 360 16".
No internal speaker (headphones and Bluetooth are OK).
No keyboard backlit.
NO CAMERA.
Brightness adjustment works ok.
Didn't try HDMI.

I also bought this computer for development.

I can't believe that the Camera and the internal sound does not work.

DON'T BUY IT IF CAMERA AND SOUND ARE NEEDED AND PLAN TO USE LINUX.

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mikem78
Apprentice
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Loaded Debian 12 using the new installer. Works great! BTW, Ubuntu 23.04 broke the “manjaro solution” for me.

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LinuxUser
Apprentice
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Did all of the issues work in Debian 12? Or just the sound?

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mikem78
Apprentice
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Sound ok. HDMI ok. No screen brightness adjustments, no fingerprint reader. Keyboard backlight is terrible, but works (or doesn't) the same in Windows. I set up for dual boot and spend 90% of my time on the linux side. 

LinuxUser
Apprentice
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Thank you - looks like I'll be switching to Debian soon then. 

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Members_be92hXx
Student
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the same here no improvement since !

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Members_be92hXx
Student
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this trick doesn't work for galaxy book2 pro.... so not a universal solution...

 
 

 

 

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