TIDAL Support to Samsung Devices in 2025!

[kristiank1]

Hey Samsung Community,

I’m here today with a message that I know resonates with many of you passionate music lovers. Samsung has always been a leader in innovation and user experience, but one glaring omission in recent years has been the REMOVAL of TIDAL support on our beloved devices.

For those who don’t know, TIDAL is more than just another streaming service—it’s a platform that provides hi-fi audio, exclusive artist content, and an unparalleled music experience for audiophiles and casual listeners alike. As Samsung users, we’ve enjoyed premium devices designed to amplify our multimedia experience. Yet, without TIDAL support, our experience not only feels incomplete, it is a contractual breach by Samsung given we purchased their devices given its compatibility with the TIDAL Connect functionality.

It’s 2024, and the demand for lossless, high-fidelity streaming is only growing. If Samsung wants to stay at the cutting edge of user satisfaction and innovation, they need to listen to their loyal community and bring back TIDAL support NO LATER THAN January 1, 2025.

Here’s what we need to do:

• UPVOTE THIS POST to show Samsung that we’re serious.
• COMMENT BELOW if you agree and let Samsung know how much this matters to you.
• SHARE YOUR VOICE on social media and other forums. Tag Samsung leadership and let them know this is a non-negotiable issue for us.

If TIDAL support isn’t brought back, many of us will have no choice but to replace our Samsung devices with those of brands that truly understand the importance of a complete multimedia ecosystem. As customers, we deserve more.

Let’s show Samsung that we’re united, determined, and ready to make noise for the features that matter to us. Together, we can make it clear: TIDAL support in 2025, or we take our loyalty elsewhere!

Samsung, the ball is in your court. Will you listen?

#TIDALOnSamsung #Samsung2025 #BringBackTIDAL

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum.

Thank you for your post.

As far as I can see, TIDAL is available in the Google Play Store for S24 and S23 Series at least (I don't have an A series phone so couldn't comment there).

For others reading this, TIDAL is an Artist Led streaming service for which a subscription is payable.

Given the app is available on Google Play Store for our devices, what makes you think that it isn't compatible?

You also refer to a "contractual breach", where in your purchase agreement does it state that you have bought your device(s) partly or in whole because they had access to TIDAL? I'll help you out, it doesn't. So if you are going to shout out about all things legal, fact check it first.

Also, making demands on here stipulating dates etc won't get you anywhere. Samsung is a huge company and won't move at such speed if indeed they need to move at all.

[Piper123]

For additional clarity, in my own view:

1. I'm not up voting this thread
2. I have commented but I DON'T AGREE
3. I don't intend to "share my voice"

Also, have you checked and fact checked that it is actually a Samsung issue? It may be down to the developers of TIDAL and not down to Samsung (I don't know either way).

Or it may be that Samsung don't agree / support TIDAL which, IF that is the case (and again I have no idea) then that's as far as it will go.

But telling Members on here what to do and then threatening to go elsewhere isn't a great way to get Members on board here.

[Piper123]

I'll actually answer your question. It was in fact TIDAL who chose to remove their app from Samsung Televisions

Samsung does not support Tidal music on Samsung Smart TVs as of July 8, 2024. Tidal announced that it would be removing its app from Samsung TVs, along with Roku and Amazon Fire TV

Information from Google AI this evening.

Also see this thread

https://eu.community.samsung.com/t5/tv/tidal-is-ending-support-for-samsung-tvs/td-p/10144997?src=Sha...

[kristiank1]

Piper, while I appreciate your effort to engage in this discussion, your response is both factually incorrect and unnecessarily dismissive toward a fellow community member. Allow me to clarify the situation for the benefit of everyone reading.

I recently spoke directly with Samsung Customer Service, and they confirmed that Samsung is actively working to restore its partnership with TIDAL. The decision to discontinue support was not solely TIDAL’s initiative, as you claim. Instead, it was Samsung that opted to cut ties—a move that they now recognize as a misstep given the demand for high-fidelity streaming services.

Your assertion that TIDAL’s absence is purely a decision made by TIDAL’s developers is therefore not accurate. While the app remains available on mobile devices, the larger issue—its absence from Samsung Smart TVs and other integrated platforms—stems from Samsung’s actions. This distinction is critical in understanding why so many users feel let down.

Now, as to your tone: it is one thing to disagree, but another entirely to diminish the validity of concerns voiced by members of this community. Suggesting I "fact-check" before making legal points while offering your own unfounded assumptions is contradictory at best. If you approached these conversations with a spirit of collaboration rather than condescension, the dialogue would be far more constructive.

Finally, your remarks about how I choose to advocate for this issue are not welcome. This forum exists to amplify user concerns and push for changes that benefit the community as a whole. My methods are deliberate, and I stand by them. You may not agree, but your approach—thinly veiled hostility—is a disservice to this platform.

Piper, I encourage you to reflect on how you engage with others here. A little more respect and less antagonism would go a long way in fostering the kind of collaborative, solution-oriented community Samsung envisions. I trust that we all have the capacity to elevate this conversation above personal grievances.

To all other readers: thank you for your support. Let’s continue to advocate for the features we value and hold Samsung accountable for delivering the complete multimedia experience we expect.

#TIDALOnSamsung #RespectTheCommunity

[kristiank1]

Please review my reply in the first of Piper123's three baseless replies.

[kristiank1]

This is unilaterally false. FAKE NEWS!

Please see my reply in the first of Piper's replies. 

[Piper123]

So you are suggesting Google posting fake news......

[Piper123]

Your arrogance is there for all to see.

I also stand by my comments and fact checked links thank you

[Members_tHqqzHl]

Thanks for your initiative. I have the same issue: as I'm not going to support Spotify anymore I changed to Tidal also because there was this app on my Samsung TV. I'm as well disappointed and hope, that Samsung and Tidal can fix the issues.