Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Spotify broke Samsung Multiroom

(Topic created on: 28-04-2022 10:03 PM)
MrMEEE
First Poster
Options
Audio & Video

Hi Samsung

Apparently Spotify have succeeded in breaking Spotify Connect compability with all of your older Multiroom speakers, making them useless for most of us.. I'm well aware that the speakers are out of support, but all I'm asking for here, is some help in pushing back to Spotify..

Is there anyway that I could have some kind of debugtool to pull communicationlogs or similiar from the speakers.. basically some kind of devkit or dev firmware..

Spotify seems to ignore any reasoning, and after spending 4-5 hours on chat with them, the only thing I can get from the is that they hope it will be fixed in some kind of future update, but that they won't collect any additional debug logs.. 😞

Hope you'll be a little more helpful

Thanks..

4 REPLIES 4
Members_mexIc7I
Apprentice
Options
Audio & Video

I noticed the same today. Yesterday all was working fine...only last night has happened is an update of my samsung tablet OS?

Can't be a coincidence.. so please provide us with a bug fix

Thx!

0 Likes
Members_mexIc7I
Apprentice
Options
Audio & Video

I noticed the same today. Yesterday all was working fine...only last night has happened is an update of my samsung tablet OS?

Can't be a coincidence.. so please provide us with a bugfix

Thx!

0 Likes
Members_mexIc7I
Apprentice
Options
Audio & Video

Today it's working again ...why? 

0 Likes
Rasnaldo
First Poster
Options
Audio & Video

Come on Samsung - Spotify didn’t break it - you did… less than 3 years of support on a 5-6 year old product line. Of course Spotify is developing on their product - and so should you… get in the game

0 Likes