Samsung Q990B not connecting to Alexa

[Chrissey]

Ordered the soundbar, delivered yesterday, set up went great and Alexa worked - ONCE.

Now it will not work at all.

Has anyone had this issue?  And how did you resolve it.

[Marius_ZA]

Sprry for the late reply guys, it didn't work for me, or I did something wrong, I'll find the files, please DM me with your email, and I'll send the files to you

[lastz]

Hello Marius,
Thanks for giving me some hope. Sent a DM for the files. 

[TJA3]

Hey there. Did you ever get a copy of the files? Looking for them too. Thanks!

[coas85]

Hello files work with fw:1010.039? Please send me files, thank you