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Original topic:

Samsung Q900A - no voice/dialouge trough center channel in some 5.1 content

(Topic created on: 06-12-2021 05:18 PM)
Buschpirscher
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Hi, i got a Q900A a few days ago and really enyoing it so far. I watch mainly trough Netflix/Prime. Atmos content works great but in some series/movies that are labeled as 5.1 in Netflix/Prime, my center channel doesnt play any voice/dialouge at all. I can hear them talk but extremely quite and muffled (probably because its coming out of the subwoofer). Other sound like background noise play normaly trough the center channel. If i hit pause and play again it works normal again, if i rewind or fast forward a bit -> voice is gone again -> pause and play -> voice works. Same when switching between internal speakers and soundbar.

Soundbar is connected trough arc to my Sony X900F. TV and Soundbar have the latest firmware. What i found trough googling is, if i put the digital output on my TV to PCM the center channel works normal and i can hear the dialouge again, but Atmos doesnt work anymore. So thats not really a solution.


If this info helps -> i just tested playing netflix on my PC (PC goes into TV -> into Soundbar), everything works fine here, TV also shows Dolby Digital + in the connection infos. So i guess its some problem with my TV?

Any idead? Thanks in advance!

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2 REPLIES 2
At19
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I have the exact same issue but with a Sony X900E.

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Xtopala
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Hey guys, I have the exact same problem, same soundbar hooked via the arc port with the Sony XH9096 android tv. I’ve become desperate, tried everything and every setting and nothing helped. Sometimes it disappears, but eventually always comes back and stays there. No matter the content, PS5, Atmos or 5.1, Netflix, Vlc or Plex. 

But, recently I’ve noticed that if I bump the volume level above 11 on the sound-bar, everything becomes clear and stay like that. 
Muffled sound comes back at lower sound levels, but are easily sorted out by raising the volume again. 

I hope that this helps you guys, and that this is something that Samsung can easily fix within the next update. Because I really love this sound-bar. Sound is exceptional and build quality is really great. It’s a real shame that something like this ruins the wholesale experience 

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