Samsung n950 subwoofer keeps disconnecting

[James Barker]

Samsung Harmon Kardon N950 sound bar.

Subwoofer disconnects every time after about 15 minutes of the sound bar being turned off (blue blinking light). Does not reconnect to sound bar when it is turned back on. Only way to reconnect sub is to press ID set on sound bar until subwoofer light turns solid blue.

Have tried to update firmware through SmartThings, no updates are available.

Tried factory reset, didn’t solve issue permanently.

Pulling power plug then resetting resolves for approx 1 week then issue returns.

No longer in warranty.

Any help?

[ionutznicolae]

Have you found a fix for this? Mine does the same thing. A brand new product not used kept sealed and now opened. Started to use it few days ago and the same disconnecting issues but mostly when goes to standby.

[Tim29]

Same issue here - anyone had any luck fixing?

[Wiefring]

Same issue here as well, please tell me how to fix this!