Samsung n950 subwoofer keeps disconnecting

[James Barker]

Samsung Harmon Kardon N950 sound bar.

Subwoofer disconnects every time after about 15 minutes of the sound bar being turned off (blue blinking light). Does not reconnect to sound bar when it is turned back on. Only way to reconnect sub is to press ID set on sound bar until subwoofer light turns solid blue.

Have tried to update firmware through SmartThings, no updates are available.

Tried factory reset, didn’t solve issue permanently.

Pulling power plug then resetting resolves for approx 1 week then issue returns.

No longer in warranty.

Any help?

[ionutznicolae]

Have you found a fix for this? Mine does the same thing. A brand new product not used kept sealed and now opened. Started to use it few days ago and the same disconnecting issues but mostly when goes to standby.

[Tim29]

Same issue here - anyone had any luck fixing?

[Wiefring]

Same issue here as well, please tell me how to fix this!

[FreX1]

Almost the same issue here. Sub keeps disconnecting with no pattern. See that many ppl have same problem, maybe someone has a solution/toughts? 

[James Barker]

3 years later. No resolution.

[Tim29]

Very frustrating isn't it.  I've long given up hope of Samsung helping.  I have a very un-hi tech solution, whereby I have a smart plug with a schedule that turns on and off at a couple of times during the day.  When the soundbar powers up after being turned off, it usually fixes the problem.  But still, a very unacceptable solution when you consider how much I paid for the tech!