Q990d - Alexa Not Working AT ALL

[Knp95]

No matter what I do I'm unable to get Alexa working. It's so buggy it's a joke and there's no clear instructions.

I'm on an s24 ultra and running the smarthings app, selecting the Alexa option does not open any sort of link for me to sign in. 

The other day after spamming this button multiple times, around 2 hours later the sign in page popped up on my google.com chrome, but still could not get it working. 

I've also tried the alternative method of enabling the Samsung wireless audio skill in Alexa app. I managed to get the soundbar registered in the app but the soundbar has 0 Alexa functionality and cannot add it to play music or respond to my voice. Please fix this 

[ApocalypseRogue7122]

Alexa is old tech now, not worth bothering with.....just my opinion 🤷🏻

[ApocalypseRogue7122]

What? You're taking a 990D to a charity shop! You need to have a word with yourself fella.....

[Legfitter]

The solution to this is to uninstall the Amazon shopping app temporarily. Don't ask me why, but if you do this it will take you to the sign-in page first time. I found this solution while looking for a similar problem with my Sonos Roam. Works every time.

[ChaseTr]

I turned off power to all the devices for 1 minute, turned them back on. I'm able to listen to music via bluebooth and wifi now, and alexa music via wifi. 

[Hector C]

I tried this and it worked perfectly, I used another iPhone with both apps smart things & alexa, perfectly like led at the first try. 

Thank you for this option