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Q990C doesnt see 1004 update

(Topic created on: 2 weeks ago)
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hulk111
First Poster

2 weeks ago

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Im on currently update 1003.6 and im getting weird few second sounds from my soundbar. I would like to fix this by update but I cant download the update. It says that there is no avable update. Please help

1 person had this problem.
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2 REPLIES 2
LeotheKing
Pioneer

2 weeks ago

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Hi,
You need to download manually from Samsung website and save it on USB, then upload it onto your soundbar. Do Google for instructions how to, if you can't find on Samsung website
AndrewL
Moderator
Moderator

2 weeks ago

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@hulk111: Further to the above, you can download the relevant update from our website by following the link below (Upgrade File USB Type ver. 1004).

https://www.samsung.com/uk/support/model/HW-Q990C/ZF/

For guidance on how to apply the update, please refer to the Upgrade guide, which can also be found in the Manuals & Downloads section in the link above. I hope this helps.