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Q930c Soundbar working erratically, volume up and down lagging, no woofer and no centre etc

(Topic created on: 16-12-2023 11:44 PM)
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Mark046
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Q930C connected using HDMI eARC to Sony X90J TV. Purchased bar 4 weeks ago, worked fine for 2 weeks then started with the following problems...

  • Adjusting the volume up/down causes lags and it goes quiet even when I try to increase volume and it looses the centre channel all together and sometimes the woofer.
  • Only hear all channels using Standard mode, other modes no woofer and no centre channel.

I have updated the FW to 1004.1 using USB with no fix of the problem. TIA

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