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Q800T - Bad audio quality

(Topic created on: 24-02-2021 02:17 AM)
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Ninja_tiger
Apprentice
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Hi

 

Ive recently purchased a q800t sound bar. I'll admit im not impressed.

when I have the sound mode set to surround some of the audio sounds what I can only describe as flat and robotic. ie someone got thrown through a wall. and it was lifeless. I thought it was a faulty bar at first, I was on the xbox and the dialogue was just awful, tinny digitised robotic and flat. but the second was the same.

 

Is there a change in the modes - I had a q70r before and never a problem. surround mode was selected no issues. 

 

Setting to standard seems to help but something seems missing.

 

Any advice would be appreciated :smiling-face:

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steca41
Pioneer
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I had same problem. I read there was a firmware update. I done this and it fixed the distorted sound.
I installed the zip file to my PC, then extracted the file to USB stick. popped the stick into the soundbar and it was installed in about 2 minutes. problem solved.
https://www.samsung.com/uk/support/model/HW-Q800T/XU/
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